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Outage in Cloudflare

Cloudflare for Saas Custom Hostname search issue

Resolved Minor
October 28, 2025 - Started 6 months ago - Lasted about 22 hours
Official incident page

Incident Report

Cloudflare is investigating an issue with Cloudflare for SaaS Custom Hostname search. Some customers are unable to search for Custom Hostnames in the dashboard. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Customers using the Dashboard are impacted as requests might fail and/or errors may be displayed.

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Latest Updates ( sorted recent to last )
MONITORING 6 months ago - at 10/28/2025 06:41PM

A fix has been implemented and we are currently monitoring the results.

IDENTIFIED 6 months ago - at 10/28/2025 04:17AM

We are continuing to work on a fix for this issue.

In the meantime, customers can work around this by doing the following:

While on the Custom hostname page, navigate to any other tab on the page and then back to the Custom hostnames tab and the search functionality will work.

IDENTIFIED 6 months ago - at 10/28/2025 03:31AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 10/28/2025 01:12AM

Cloudflare is investigating an issue with Cloudflare for SaaS Custom Hostname search. Some customers are unable to search for Custom Hostnames in the dashboard.

These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.

Customers using the Dashboard are impacted as requests might fail and/or errors may be displayed.

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