Outage in Cloudflare

Cloudflare for Saas Custom Hostname search issue

Minor
October 28, 2025 - Started about 13 hours ago
Official incident page

Incident Report

Cloudflare is investigating an issue with Cloudflare for SaaS Custom Hostname search. Some customers are unable to search for Custom Hostnames in the dashboard. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Customers using the Dashboard are impacted as requests might fail and/or errors may be displayed.
Components affected
Cloudflare Sites and Services Cloudflare Dashboard Cloudflare SSL for SaaS Provisioning

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Latest Updates ( sorted recent to last )
IDENTIFIED about 10 hours ago - at 10/28/2025 04:17AM

We are continuing to work on a fix for this issue.

In the meantime, customers can work around this by doing the following:

While on the Custom hostname page, navigate to any other tab on the page and then back to the Custom hostnames tab and the search functionality will work.

IDENTIFIED about 10 hours ago - at 10/28/2025 03:31AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 13 hours ago - at 10/28/2025 01:12AM

Cloudflare is investigating an issue with Cloudflare for SaaS Custom Hostname search. Some customers are unable to search for Custom Hostnames in the dashboard.

These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.

Customers using the Dashboard are impacted as requests might fail and/or errors may be displayed.

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