Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Cloudflare

Support Portal Availability Issues

Resolved Minor
November 18, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our support portal is currently experiencing issues, and as such customers might encounter errors viewing or responding to support cases. Responses on customer inquiries are not affected, and customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard, or via the emergency telephone line (Enterprise). We are working to understand the full impact and mitigate this problem.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
INVESTIGATING 7 months ago - at 11/18/2025 03:16PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 11/18/2025 11:17AM

Our support portal is currently experiencing issues, and as such customers might encounter errors viewing or responding to support cases. Responses on customer inquiries are not affected, and customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard, or via the emergency telephone line (Enterprise).
We are working to understand the full impact and mitigate this problem.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook