Outage in Cloudflare

Elevated 500 errors for customers using User Service Keys

Resolved Minor

January 16, 2026 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Customer who are using service key will experience 500

Components affected

Cloudflare Sites and Services Cloudflare API Cloudflare Dashboard

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Latest Updates ( sorted recent to last )

INVESTIGATING about 2 months ago - at 01/16/2026 08:20PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 01/16/2026 08:18PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 01/16/2026 07:54PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 01/16/2026 07:52PM

Customer who are using service key will experience 500

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