Outage in Cloudflare

Connectivity Issues with Magic WAN accounts using Magic Firewall and hostname routes / policies

Resolved Minor

January 20, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Cloudflare is investigating connectivity issues for a subset of Magic WAN accounts that have Magic Firewall enabled: this specifically impacts traffic routed from WARP to Cloudflare Tunnel via hostname routes or Gateway egress policies with hostname selection. All other traffic configurations remain unaffected. Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.

Components affected

Cloudflare Sites and Services Cloudflare Magic WAN

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Latest Updates ( sorted recent to last )

MONITORING 3 months ago - at 01/20/2026 04:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/20/2026 02:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 01/20/2026 02:40PM

Cloudflare is investigating connectivity issues for a subset of Magic WAN accounts that have Magic Firewall enabled: this specifically impacts traffic routed from WARP to Cloudflare Tunnel via hostname routes or Gateway egress policies with hostname selection. All other traffic configurations remain unaffected.

Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.

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