Cloudflare experienced service degradation affecting multiple customers and services in South America, specifically impacting datacenters in Arica and Santiago, Chile. The incident lasted 1.1 hours before a fix was implemented and monitoring began. The issue affected the broader Latin America & Caribbean region during the outage period.
A fix has been implemented and we are monitoring the results.
Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers and services in South America which includes datacenters located in Chile. Further detail will be provided as more information becomes available.
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