Outage in Cloudflare

Zero Trust Dashboard UI: Issues creating Tunnels with Zero Trust Edit role

Resolved Minor

March 10, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Cloudflare experienced permission issues in the Zero Trust Dashboard UI that prevented users with Zero Trust Edit role from creating new Cloudflare Tunnels, while users with Super Admin privileges remained unaffected. The issue specifically impacted tunnel provisioning via the dashboard interface for non-Super Admin users. A fix was implemented after 1 hour and Cloudflare is monitoring the results.

Cloudflare is investigating permission issues within the Zero Trust Dashboard UI where customers assigned the Zero Trust Edit role are unable to create Cloudflare Tunnels. This specifically impacts users attempting to provision new tunnels via the dashboard interface when they do not have Super Admin privileges for the account. All other tunnel management functions and workflows for users with Super Admin permissions remain unaffected. Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.

Components affected

Cloudflare Sites and Services Cloudflare Zero Trust Dashboard

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Latest Updates ( sorted recent to last )

MONITORING about 1 month ago - at 03/10/2026 08:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/10/2026 07:56PM

Cloudflare is investigating permission issues within the Zero Trust Dashboard UI where customers assigned the Zero Trust Edit role are unable to create Cloudflare Tunnels.

This specifically impacts users attempting to provision new tunnels via the dashboard interface when they do not have Super Admin privileges for the account. All other tunnel management functions and workflows for users with Super Admin permissions remain unaffected.

Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.

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