Outage in Cloudflare
Cloudflare One client connectivity issues while using the MASQUE protocol
Resolved MinorIncident Report
Summary AI Generated
Cloudflare One clients experienced connectivity issues when using the MASQUE protocol, causing intermittent connectivity and degraded service for Zero Trust users. Users could restore stable service by temporarily switching to the Wireguard protocol as a workaround. The issue was identified and fixed after 4.8 hours, with Cloudflare monitoring the resolution.
Cloudflare is currently investigating connectivity issues affecting the Cloudflare One client when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution.
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Latest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 05/02/2026 02:38AM
A fix has been implemented and we are monitoring the result.
IDENTIFIED
about 7 hours ago - at 05/02/2026 01:54AM
The issue has been identified and a fix is being implemented
INVESTIGATING
about 10 hours ago - at 05/01/2026 10:06PM
Cloudflare is currently investigating connectivity issues affecting the Cloudflare One client when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution.
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