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Outage in Cloudflare

Bot Management Issues

Resolved Minor
May 05, 2026 - Started about 1 month ago - Lasted 14 days
Official incident page

Incident Report

Summary AI Generated

Cloudflare's Bot Management feature experienced issues where detection rules 50331648 and 50331649 were unexpectedly matching and flagging legitimate traffic, causing customers to see an abnormal increase in bot detections starting April 1st, 2026. The affected Bot Management rules were disabled globally to prevent further impact, requiring a 326-hour resolution period for system stabilization. The detections were gradually re-enabled through a phased rollout after extensive monitoring confirmed system stability.

Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649. We are working to mitigate this problem. More updates to follow shortly.

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Latest Updates ( sorted recent to last )
MONITORING 20 days ago - at 05/18/2026 11:06AM

Following a stable monitoring period over the weekend, we are now turning the detections back on for detection IDs: 50331648, 50331649 via a gradual, phased release.

We will continue to closely monitor system performance and customer impact throughout this rollout to ensure ongoing stability.

IDENTIFIED 23 days ago - at 05/15/2026 01:19PM

We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After an additional review, we determined that impact existed prior to April 1st, 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact; we are currently monitoring for stability over the weekend and detections are scheduled to be re-enabled on Monday, May 18th.

IDENTIFIED 27 days ago - at 05/11/2026 03:49PM

We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.

IDENTIFIED 29 days ago - at 05/09/2026 12:39AM

We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.

IDENTIFIED about 1 month ago - at 05/06/2026 09:39AM

We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules. We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.

IDENTIFIED about 1 month ago - at 05/05/2026 03:59PM

We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly. Customers using Bot Management may have seen an increase in requests flagged by these rules. We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.

IDENTIFIED about 1 month ago - at 05/05/2026 09:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 05/05/2026 08:04AM

Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649.

We are working to mitigate this problem. More updates to follow shortly.

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