Outage in Cloudflare
Cloudflare Zero Trust: Gateway Issues
Resolved MinorIncident Report
Summary AI Generated
Cloudflare experienced DNS resolver issues within their Gateway service at Chennai and Mumbai data centers, causing performance degradation and connectivity problems for users in those regions. Identity-based Gateway policies were not being enforced correctly during the incident. The issue was resolved after 20 minutes of investigation and mitigation efforts.
Cloudflare is investigating issues with the DNS resolver component within Gateway in our Chennai (MAA) and Mumbai (BOM) data centers. Performance and connectivity through Gateway may be impacted, and identity-based Gateway policies may not be enforced correctly for users in these regions. We are working to understand the full impact and mitigate this problem
Components affected
Cloudflare Sites and Services Cloudflare Asia Cloudflare Chennai, India - (MAA) Cloudflare Mumbai, India - (BOM) Cloudflare Zero TrustTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 05/12/2026 09:00PM
Cloudflare is investigating issues with the DNS resolver component within Gateway in our Chennai (MAA) and Mumbai (BOM) data centers. Performance and connectivity through Gateway may be impacted, and identity-based Gateway policies may not be enforced correctly for users in these regions. We are working to understand the full impact and mitigate this problem
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