Outage in Cloudflare
Custom Hostname API issue
Resolved MinorIncident Report
Summary AI Generated
Cloudflare experienced increased latency in their Custom Hostname API for SaaS customers, causing slow responses when adding new R2 subscriptions. The incident affected Cloudflare Sites and Services and SSL for SaaS Provisioning components, while existing Custom Hostnames continued operating normally. After 65.5 hours and multiple fix attempts, the issue was resolved with monitoring confirming the solution's effectiveness.
Cloudflare is investigating increased latency for customers using the Cloudflare for SaaS Custom Hostname API. Customers may experience slow responses while adding a new R2 subscription.
Existing Custom Hostnames remain unaffected and are operating normally.
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Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 06/02/2026 01:16AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
21 days ago - at 06/01/2026 12:47AM
The issue has been identified .
INVESTIGATING
21 days ago - at 06/01/2026 12:34AM
The previous fix was not sufficient and hence we are continuing to investigate this issue.
MONITORING
21 days ago - at 05/31/2026 11:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 05/31/2026 01:06AM
Cloudflare is investigating increased latency for customers using the Cloudflare for SaaS Custom Hostname API. Customers may experience slow responses while adding a new R2 subscription.
Existing Custom Hostnames remain unaffected and are operating normally.
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