Outage in Cloudflare

R2 and Teams' payments failing during Checkout flow

Resolved Minor

June 08, 2026 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Starting June 5, 2026 at approximately 12:00 UTC, users attempting to purchase R2 and Teams products encountered payment processing errors during checkout, receiving "An unexpected error occurred while processing your payment" messages that prevented subscription creation. The issue affected Cloudflare's billing system, R2 storage service, and Zero Trust platform for 3.4 hours. A fix was implemented and the service was restored to normal operation with monitoring in place.

Starting June 5, 2026 (~12:00 UTC), users adding R2 and Teams products see "An unexpected error occurred while processing your payment." blocking them from creating subscriptions.

Components affected

Cloudflare Sites and Services Cloudflare Billing Cloudflare R2 Cloudflare Zero Trust

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Latest Updates ( sorted recent to last )

MONITORING about 14 hours ago - at 06/08/2026 12:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 17 hours ago - at 06/08/2026 10:06AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 17 hours ago - at 06/08/2026 10:05AM

Starting June 5, 2026 (~12:00 UTC), users adding R2 and Teams products see "An unexpected error occurred while processing your payment." blocking them from creating subscriptions.

Latest Cloudflare outages

Increased HTTP 500 errors for R2 - about 3 hours ago

Elevated 500 errors on CF1 SaaS Integrations API - about 10 hours ago

RealtimeKit performance issues - about 11 hours ago

GraphQL elevated latency - about 11 hours ago

Cloudflare Dashboard and Cloudflare API service issues - about 16 hours ago

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