Outage in Cloudflare
ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers
Resolved MajorIncident Report
Summary AI Generated
Cloudflare experienced a 2.8-hour major incident where customers routing traffic through an external vendor firewall encountered connection failures, including timeouts on standard HTTPS sites and empty responses on non-standard HTTPS ports like 8443. The issue disrupted normal web traffic for affected customers across both standard and non-standard HTTPS configurations. A fix was implemented and Cloudflare moved to monitoring to confirm resolution.
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe:
ERR_TIMED_OUT on standard HTTPS websites
ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443)
We're investigating to confirm the root cause and possible fixes.
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Latest Updates ( sorted recent to last )
MONITORING
about 10 hours ago - at 10/27/2026 02:52PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 10 hours ago - at 10/27/2026 02:38PM
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe:
ERR_TIMED_OUT on standard HTTPS websites
ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443)
We're investigating to confirm the root cause and possible fixes.
IDENTIFIED
about 11 hours ago - at 10/27/2026 01:20PM
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe:
ERR_TIMED_OUT on standard HTTPS websites
ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443)
We're investigating to confirm the root cause and possible fixes.
IDENTIFIED
about 12 hours ago - at 10/27/2026 12:28PM
Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe:
ERR_TIMED_OUT on standard HTTPS websites
ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443)
We're investigating to confirm the root cause and possible fixes.
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