Cloudflare Outage History

Cloudflare Pages experienced a 56-minute incident where customers encountered failures and errors when attempting to add or manage custom domains through the Pages API or dashboard. The issue was caused by problems with the custom domain management API and high latency/intermittent errors in the SSL for SaaS Custom Hostnames API. Deployed Workers and Pages projects continued serving traffic normally throughout the incident, with only custom domain management functionality being affected.

Cloudflare experienced an issue that caused increased 502 errors for a subset of customers, affecting their Sites and Services and CDN/Cache components. The problem was identified and a fix was implemented within 24 minutes, with monitoring ongoing to ensure resolution.

Cloudflare experienced an issue where Spectrum HTTP/HTTPS applications were reporting incorrect client source IP addresses and geolocation information. The problem affected Cloudflare Sites and Services and Spectrum components for 2.1 hours. Cloudflare identified the root cause, implemented a fix, and monitored the resolution.

Cloudflare experienced issues with their Workers AI service where customers encountered errors when making inference requests to the @cf/openai/gpt-oss-120b model. The incident affected Cloudflare Sites and Services along with Workers AI functionality. A fix was implemented and deployed within 1.4 hours, with Cloudflare monitoring the results to ensure resolution.

Cloudflare experienced intermittent connectivity issues with Access Browser-based RDP functionality, affecting customers' ability to reliably connect to remote desktop services through their Access platform. The incident impacted Cloudflare Sites and Services and Access components for approximately 3.4 hours. The service disruption caused transient connection problems for users attempting to access RDP sessions through Cloudflare's browser-based interface.

Cloudflare experienced an issue where the Cloudflare One dashboard failed to display PII information to Super Admins in the Logging side panel details, affecting Cloudflare Sites and Services and the Zero Trust Dashboard. Users reported connection problems with the Cloudflare WARP app during the incident. The issue lasted 27 minutes and was classified as a minor service disruption.

Cloudflare experienced an issue with Spectrum Analytics not displaying correctly in the dashboard for 51.4 hours. The problem was identified as a reporting-only delay that did not affect actual service traffic or protection capabilities. A fix was implemented after the issue was identified.

Cloudflare experienced network performance issues in Warsaw, Poland (WAW) that affected Cloudflare Sites and Services in the Europe region. The incident lasted 1.1 hours, during which the company identified the root cause and implemented a fix. The service is now being monitored to ensure the resolution is effective.

Cloudflare experienced intermittent data gaps in Network Error Logging (NEL) that affected Cloudflare Sites and Services and Web Analytics for 32.6 hours. The engineering team identified the root cause and implemented a fix, with customers potentially seeing an increase in NEL reports as previously missing data was correctly forwarded. Customer traffic was not impacted during the incident.

Cloudflare experienced intermittent issues with their Challenge Pages and Turnstile service, causing visitors to encounter problems when attempting to solve security challenges and requiring multiple retry attempts. The incident affected Cloudflare Sites and Services, Challenge Platform, and Turnstile components for 2.5 hours. A fix was implemented and the service was restored to normal operation.