Outage in Cloudinary

Poor quality results for generative background replace

Resolved Minor
October 09, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Between 10:15 and 18:06 UTC, the e_gen_background_replace transformation resulted in poor quality images. The fix was identified and deployed and we are now monitoring.
Components affected
Cloudinary Media Transformation API - US Cloudinary Media Transformation API - EU Cloudinary Media Transformation API - AP
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/09/2024 09:44PM

This incident has been resolved.

MONITORING 5 months ago - at 10/09/2024 06:46PM

Between 10:15 and 18:06 UTC, the e_gen_background_replace transformation resulted in poor quality images. The fix was identified and deployed and we are now monitoring.

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