Outage in Cloudinary
Custom Actions not loading in Media Library interface
Resolved Minor
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Outage Details
We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.
Components affected
Cloudinary Digital Asset Management (DAM)Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/13/2025 03:53PM
This issue has been resolved, and Custom Actions are loading in the Media Library again.
If you encounter any further issues, please contact our support team for assistance via our support site.
MONITORING
28 days ago - at 04/13/2025 03:39PM
A fix has been deployed, and we're monitoring the results now. We'll provide a further update after the issue is confirmed as resolved, but affected customers should see their custom actions appearing and working in the Media Library now.
IDENTIFIED
28 days ago - at 04/13/2025 03:13PM
We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
IDENTIFIED
28 days ago - at 04/13/2025 03:03PM
We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.
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