Outage in Cloudinary

Billing Dashboard and Plans Outage

Resolved Minor
December 21, 2025 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.
Components affected
Cloudinary Billing

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/21/2025 02:43PM

This incident has been resolved.

MONITORING 6 days ago - at 12/21/2025 10:50AM

At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas:
- Billing dashboard (whole billing submenu)
- Plan Upgrade / Downgrade
- Signing up for a paid plan

Issues were acknowledged quickly, and the system has returned to normal.
Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

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