Outage in Cloudinary

Billing Dashboard and Plans Outage

Resolved Minor
December 21, 2025 - Started 27 days ago - Lasted about 4 hours
Official incident page

Incident Report

At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.
Components affected
Cloudinary Billing

Need to monitor Cloudinary outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 12/21/2025 02:43PM

This incident has been resolved.

MONITORING 27 days ago - at 12/21/2025 10:50AM

At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas:
- Billing dashboard (whole billing submenu)
- Plan Upgrade / Downgrade
- Signing up for a paid plan

Issues were acknowledged quickly, and the system has returned to normal.
Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

Latest Cloudinary outages

Degraded performances when using the Media Library - 9 days ago
PDF transformations may fail under specific conditions(q_auto) at the time of Upload. - 13 days ago
Creative Approval Workflow Unavailable - 13 days ago
Failed transformation requests with combination of Strict Transformations and Auto-Upload - about 1 month ago
Media Library Widget login error - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook