Outage in Cloudinary
Issues accessing the Cloudinary web UI
Resolved MajorIncident Report
Summary AI Generated
Cloudinary's web UI, including the Management Console and Media Library login, experienced a major outage lasting approximately 1.9 hours. API-based image/video delivery, uploads, and API requests remained fully functional throughout the incident. A fix was implemented and the UI was confirmed fully restored, with affected users advised to refresh and log in again.
We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it.
Image and video delivery, uploads and API requests using API credentials are not affected.
We will post another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/16/2026 09:53PM
This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.
MONITORING
3 days ago - at 10/16/2026 09:08PM
A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.
INVESTIGATING
3 days ago - at 10/16/2026 08:06PM
We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it.
Image and video delivery, uploads and API requests using API credentials are not affected.
We will post another update as soon as we have more information.
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