Outage in Cloudinary
Media Library / asset visibility
Resolved MinorIncident Report
Summary AI Generated
**Cloudinary – Media Library Asset Visibility Issues** Starting around 12:30 UTC on August 13, 2026, some Cloudinary users experienced assets not appearing when browsing folders in the Media Library, though the assets remained accessible via search. The incident lasted approximately 11 minutes and affected Media Delivery. The issue was resolved after the team investigated and restored normal folder visibility.
Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search.
Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
Components affected
Cloudinary Media DeliveryTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/14/2026 05:45PM
This incident has been resolved.
MONITORING
9 days ago - at 08/13/2026 08:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 08/13/2026 07:10PM
We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution.
Asset delivery is not impacted. We will provide another update as soon as more information is available.
INVESTIGATING
9 days ago - at 08/13/2026 05:04PM
Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search.
Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
Latest Cloudinary outages
Add-on installations are unavailable - 24 days ago
Connection failures with the Cloudinary MCP Connector - about 1 month ago
Elevated Error Rates for Requests Using g_auto - about 1 month ago
Delays in MediaFlows - 2 months ago
DAM View Assets Error - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
