Outage in Cloudli

GENERAL NOTICE

Resolved Minor

August 01, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

Hi, Please note that we are aware of the issue causing Clarity Portal to present Internal server Error Messages. This is not service impacting. An error in some subsystems related to the presentation and consolidation of invoice data is causing certain fields in the Dashboard page of Clarity to fail to display. We are actively working through resolution of the problem. Please submit a ticket in the event that you experience an issue through your regular support channels Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/01/2025 07:24PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 08/01/2025 03:04PM

Hi,
Please note that we are aware of the issue causing Clarity Portal to present Internal server Error Messages. This is not service impacting.

An error in some subsystems related to the presentation and consolidation of invoice data is causing certain fields in the Dashboard page of Clarity to fail to display.

We are actively working through resolution of the problem. Please submit a ticket in the event that you experience an issue through your regular support channels

Thank you for your patience.

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