Outage in Cloudli

Inbound Caller Names (CNAM) | Noms des appelants entrants (CNAM)

Resolved Major

October 03, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an issue affecting Caller-Names (CNAM) on some inbound calls. We are working with the affected service provider to get this resolve as soon as possible. Impacts: Some calls are showing "0" instead of the caller-name. *** Nous rencontrons actuellement un problème affectant les noms de l'appelant (CNAM) sur les certains appels entrants. Nous collaborons avec l'opérateur concerné pour résoudre ce problème au plus vite. Conséquences : Certains appels affichent « 0 » au lieu du nom de l'appelant.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/05/2025 04:30AM

This incident has been resolved.
***
Cet incident a été résolu.

IDENTIFIED 5 months ago - at 10/03/2025 07:42PM

The issue has been identified and a fix is planned to be implemented this evening.
***
Le problème a été identifié et un correctif devrait être mis en œuvre ce soir.

INVESTIGATING 5 months ago - at 10/03/2025 04:07PM

We are currently experiencing an issue affecting Caller-Names (CNAM) on some inbound calls. We are working with the affected service provider to get this resolve as soon as possible.

Impacts: Some calls are showing "0" instead of the caller-name.

***

Nous rencontrons actuellement un problème affectant les noms de l'appelant (CNAM) sur les certains appels entrants. Nous collaborons avec l'opérateur concerné pour résoudre ce problème au plus vite.

Conséquences : Certains appels affichent « 0 » au lieu du nom de l'appelant.

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