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Outage in Cloudli

Outbound calls on some USA accounts | Appels sortants Comptes américains

Resolved Major
October 08, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an intermittent issue affecting outgoing calls on some USA accounts. Impacts: This could potentially cause abnormal delays or an inability to initiate calls. *** Nous rencontrons actuellement un problème intermittent affectant les appels sortants sur certains comptes américains. Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier des appels.
Components affected
Cloudli Outbound Calling

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/10/2025 09:58PM

This incident has been resolved.
***
Cet incident a été résolu.

MONITORING 7 months ago - at 10/08/2025 05:31PM

We have put a work around in place and calls should be completing. If you are still experiencing issues please contact our support team.
We continue to monitor the results.
***
Nous avons mis en place une solution de contournement et les appels devraient être traités. Si vous rencontrez toujours des problèmes, veuillez contacter notre équipe d'assistance.
Nous suivons de près les résultats.

INVESTIGATING 7 months ago - at 10/08/2025 03:54PM

We are currently experiencing an intermittent issue affecting outgoing calls on some USA accounts.

Impacts: This could potentially cause abnormal delays or an inability to initiate calls.

***

Nous rencontrons actuellement un problème intermittent affectant les appels sortants sur certains comptes américains.

Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier des appels.

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