Outage in Cloudli

Cloudli USA Network Issue

Resolved Minor
October 13, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

Dear clients, We are currently investigating an issue with one of our USA IP network carriers impacting some of our USA customers services. We have identified the issue and are working the affected carrier to investigate further.
Components affected
Cloudli Inbound Calling Cloudli Outbound Calling

Need to monitor Cloudli outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/15/2025 02:03AM

This incident has been resolved.
***
Cet incident a été résolu.

MONITORING 2 months ago - at 10/13/2025 07:03PM

We are continuing to work with our ISP for a permanent resolution, and will update this incident to a resolved status when permanent resolution has been acheived.
Additionally, we would like to clarify that this issue is not related to our Global SBC infrastructure.

MONITORING 2 months ago - at 10/13/2025 04:38PM

The issue has been identified on the affected IP carrier and traffic as been routed to our alternate IP network carriers as a temporary fix while we continue to investigate the affected IP network carrier. Service has restored.

INVESTIGATING 2 months ago - at 10/13/2025 04:17PM

Dear clients,

We are currently investigating an issue with one of our USA IP network carriers impacting some of our USA customers services.
We have identified the issue and are working the affected carrier to investigate further.

Latest Cloudli outages

Intermittent Inbound/Outbound calls - 1 day ago
Clarity - Outbound Call Issues - 20 days ago
Cloudli Connect Inbound calls | Appels entrants Cloudli Connect - about 2 months ago
Cloudli Connect Outbound calls | Appels Sortants Cloudli Connect - about 2 months ago
Outbound calls on some USA accounts | Appels sortants Comptes américains - 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook