Outage in Cloudli
Clarity - Outbound Call Issues
Resolved MinorIncident Report
We are currently experiencing outbound call issues in Clarity.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 11/24/2025 05:35PM
This incident has been fully resolved.
MONITORING
19 days ago - at 11/24/2025 03:21PM
As of 10:10 (EST) service is restored.
The issue was directly related to the Clarity dynamic call path systems and their subsequent backend dependencies. We will provide a written update after two(2) hours of monitoring the system to ensure full resolution. The written update will be provided after the period of monitoring is complete.
IDENTIFIED
19 days ago - at 11/24/2025 03:09PM
The issue has been identified and is related to some HA Pairs in Clarity. We are in the process of correcting the HA Pairs that are failing. We will continue to porovide updates as they become available.
INVESTIGATING
19 days ago - at 11/24/2025 03:01PM
We are currently experiencing outbound call issues in Clarity.
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