Outage in Cloudli

Incident with Inbound and Outbound calls on Cloud Business Phone and Fax services

Resolved Minor

March 20, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Bonjour, Veuillez noter qu'un problème technique peut affecter certains de vos comptes : Les appels entrants et sortants sont perturbés sur les services Cloud Business Phone et Fax. Nous avons identifié le problème et travaillons à sa résolution. Merci de votre patience. *** Hi, Please note that we have an issue that may affect some of your accounts: Inbound and Outbound calls are affected on Cloud Business Phone and Fax services We have identified the issue, and we are implementing the correction. Thank you for your patience.

Components affected

Cloudli Inbound Calling Cloudli SMS & MMS Cloudli Inbound Calling Cloudli Inbound Calling Cloudli Inbound Calling Cloudli Inbound Calling Cloudli Inbound Calling Cloudli Outbound Calling Cloudli Inbound Calling Cloudli Outbound Calling Cloudli Outbound Calling Cloudli Outbound Calling Cloudli Outbound Calling Cloudli Outbound Calling Cloudli Outbound Calling Cloudli SMS & MMS

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/20/2026 08:10PM

The incident has been fully resolved since 1:49 EDT.

L'incident est entièrement résolu depuis 1h49 HAE

IDENTIFIED 4 days ago - at 03/20/2026 06:05PM

The issue has been identified, and the fix has been implemented. All services ae operational and we are now monitoring them.

***
Le problème a été identifié et corrigé. Tous les services sont opérationnels et nous les surveillons actuellement.

INVESTIGATING 4 days ago - at 03/20/2026 05:44PM

Bonjour,

Veuillez noter qu'un problème technique peut affecter certains de vos comptes :

Les appels entrants et sortants sont perturbés sur les services Cloud Business Phone et Fax.

Nous avons identifié le problème et travaillons à sa résolution.

Merci de votre patience.

***

Hi,

Please note that we have an issue that may affect some of your accounts:

Inbound and Outbound calls are affected on Cloud Business Phone and Fax services

We have identified the issue, and we are implementing the correction.

Thank you for your patience.

Latest Cloudli outages

Inbound and outbound calls issues | Appels entrants et sortants - 7 days ago

Inbound and outbound calls | Appels entrants et sortants - 11 days ago

GENERAL NOTICE - Email Notifications | AVIS GENERAL - Notifications par courriels - 30 days ago

Network Provider Issues - about 1 month ago

Clarity - Outbound Call Issues - about 2 months ago

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