Outage in CloudSigma

[ZRH] API Degraded Performance

Minor

February 17, 2026 - Started about 24 hours ago
Official incident page

Incident Report

CloudSigma would like to inform you that we are currently experiencing degraded API performance. The WebApp remains accessible; however, some API requests may fail, and you may experience overall slowness in the panels. Certain operations, such as start, stop, or clone actions, may also be affected. There is no impact on running virtual machines, drives, networking, or any other services. Our team is actively working to resolve the issue. We apologize for any inconvenience this may cause.

Components affected

CloudSigma <a href="https://zrh.status.cloudsigma.com"> Zurich Cloud</a>

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Latest Updates ( sorted recent to last )

IDENTIFIED about 11 hours ago - at 02/17/2026 09:42PM

CloudSigma would like to inform you that our team continues working on the previously reported API performance degradation issue.

We will provide further updates as progress is made. Thank you for your patience and understanding.

IDENTIFIED about 18 hours ago - at 02/17/2026 03:03PM

CloudSigma would like to inform you that we have identified a hardware-related issue that is impacting the API performance. Our team is actively working to resolve the problem and restore full API functionality as soon as possible.

We will keep you updated on our progress, and thank you for your patience and understanding.

INVESTIGATING about 24 hours ago - at 02/17/2026 09:28AM

CloudSigma would like to inform you that we are currently experiencing degraded API performance. The WebApp remains accessible; however, some API requests may fail, and you may experience overall slowness in the panels. Certain operations, such as start, stop, or clone actions, may also be affected.

There is no impact on running virtual machines, drives, networking, or any other services.

Our team is actively working to resolve the issue. We apologize for any inconvenience this may cause.

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