Outage in Cloudsmith

RedHat Package Checksums Failures

Resolved Minor
April 28, 2023 - Started about 1 year ago - Lasted about 22 hours
Official incident page

Need to monitor Cloudsmith outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cloudsmith, and never miss an outage again.
Start Free Trial

Outage Details

We have identified and are currently verifying a fix for an issue raised by a subset of customers distributing RedHat packages The symptoms are, when a package has been uploaded and get signed by Cloudsmith, the checksum for the package isn't fully updated post-signature, and when clients attempt to retrieve the package with checksum validation, it fails to validate with the following: "Downloading successful, but checksum doesn't match. Calculated: Expected " A fix has been implemented to resolve the issue, but as it only affects a subset of customers, we're still in the process of verifying this has been fully fixed. A workaround mitigation is that a resync of the package will fix the issue. Once we fully validate the fix, we'll determine if we can backfill a fix for all affected packages.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/29/2023 09:18AM

The issue has now been resolved, and any/all affected checksums for RedHat packages have been automatically recalculated. If you encounter any further issues, please try clearing any local caches first (e.g. for yum, using "yum clean all").

MONITORING about 1 year ago - at 04/28/2023 11:03AM

We have identified and are currently verifying a fix for an issue raised by a subset of customers distributing RedHat packages

The symptoms are, when a package has been uploaded and get signed by Cloudsmith, the checksum for the package isn't fully updated post-signature, and when clients attempt to retrieve the package with checksum validation, it fails to validate with the following:

"Downloading successful, but checksum doesn't match. Calculated: Expected "

A fix has been implemented to resolve the issue, but as it only affects a subset of customers, we're still in the process of verifying this has been fully fixed. A workaround mitigation is that a resync of the package will fix the issue. Once we fully validate the fix, we'll determine if we can backfill a fix for all affected packages.

Latest Cloudsmith outages

Elevated API Errors - about 1 month ago
Delay to Webhook Firing - about 2 months ago
Degraded web-performance - 2 months ago

Start monitoring all your vendors in 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3202 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime