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Outage in Cloudsmith

Data Processing Delays - Reporting Tools Affected

Resolved Minor
June 27, 2024 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Components affected
Cloudsmith Backend Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/27/2024 03:35PM

The incident has been resolved and data processing up to date. All systems are operational

MONITORING about 2 years ago - at 06/27/2024 10:56AM

A fix has been applied to the configuration of data processing infrastructure. We are actively monitoring to ensure logs are being correctly processed. All systems are operational.

IDENTIFIED about 2 years ago - at 06/27/2024 10:54AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 06/27/2024 10:14AM

Our data processing infrastructure is experiencing a partial outage and is lagging behind real-time. A number of subsystems are affected:

- Log viewing and exports
- Caching of packages from configured upstreams
- Download webhooks

Artifact Uploads and Downloads are still operational.

Our engineering team are investigating and attempting to remediate.

INVESTIGATING about 2 years ago - at 06/27/2024 10:07AM

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

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