Outage in Cloudsmith

Social login not working

Resolved Minor
September 02, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're aware of an issue currently impacting the ability to sign up to Cloudsmith using any of our social login providers (Google, Microsoft, Github, Gitlab, and Amazon), or when linking a new social account to an existing Cloudsmith account. SAML and username/password signups continue to work as expected. Our engineering team is actively working to identify and mitigate the issue. We will provide updates as mitigation efforts progress.
Components affected
Cloudsmith Frontend Website
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/02/2024 02:27PM

This incident has been resolved.

MONITORING 4 months ago - at 09/02/2024 01:55PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 09/02/2024 01:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 09/02/2024 01:10PM

We're aware of an issue currently impacting the ability to sign up to Cloudsmith using any of our social login providers (Google, Microsoft, Github, Gitlab, and Amazon), or when linking a new social account to an existing Cloudsmith account.

SAML and username/password signups continue to work as expected.

Our engineering team is actively working to identify and mitigate the issue. We will provide updates as mitigation efforts progress.

Latest Cloudsmith outages

Elevated latency - 11 days ago
Elevated API Errors - about 1 month ago
Degraded Performance - about 2 months ago
Data processing delayed - 2 months ago

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