Outage in Cloudsmith

Package downloads failing on legacy UI

Resolved Major
March 06, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue impacting downloads from private repositories in our legacy web app (cloudsmith.io). Our engineers are actively working to resolve this issue and we will continue to provide updates. Our new webapp (app.cloudsmith.com) is unaffected and can be used to download packages via the UI as an interim workaround.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/06/2025 08:54PM

This incident has been resolved.

MONITORING 2 months ago - at 03/06/2025 08:37PM

A fix has been deployed and package downloads are operating as normal. We will continue to monitor this.

INVESTIGATING 2 months ago - at 03/06/2025 08:10PM

We are investigating an issue impacting downloads from private repositories in our legacy web app (cloudsmith.io). Our engineers are actively working to resolve this issue and we will continue to provide updates.
Our new webapp (app.cloudsmith.com) is unaffected and can be used to download packages via the UI as an interim workaround.

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