Outage in Cloudsmith

Download Request Latency for Python Packages

Resolved Minor

July 16, 2026 - Started 3 days ago - Lasted about 2 hours

Incident Report

We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages. Our engineering team is actively investigating, and we'll update the status accordingly.

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Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 07/16/2026 10:39AM

We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions.

The Engineering team has released a change internally and we're monitoring the service to confirm continued stability.

INVESTIGATING 3 days ago - at 07/16/2026 09:52AM

We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.

Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly

INVESTIGATING 3 days ago - at 07/16/2026 09:04AM

We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages.

Our engineering team is actively investigating, and we'll update the status accordingly.

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