Outage in Shortcut
Application not loading for some EU customers
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Shortcut Web AppNeed to monitor Shortcut outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/31/2025 03:25PM
This incident has been resolved.
MONITORING
3 months ago - at 07/31/2025 01:41PM
We've identified specific Fastly nodes (Fastly's "hel" region for Helsinki, Finland) that appear to have used an erroneous configuration. We've forced purges of Fastly caches to restore Shortcut service. We've contacted Fastly to determine root cause and debug the issue further.
INVESTIGATING
3 months ago - at 07/31/2025 01:15PM
We are currently investigating this issue.
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