Outage in Shortcut
Application not loading for some EU customers
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
Shortcut Web AppLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/31/2025 03:25PM
This incident has been resolved.
MONITORING
13 days ago - at 07/31/2025 01:41PM
We've identified specific Fastly nodes (Fastly's "hel" region for Helsinki, Finland) that appear to have used an erroneous configuration. We've forced purges of Fastly caches to restore Shortcut service. We've contacted Fastly to determine root cause and debug the issue further.
INVESTIGATING
13 days ago - at 07/31/2025 01:15PM
We are currently investigating this issue.
Latest Shortcut outages
Features unexpectedly considered disabled - 22 days ago
Application not loading for European customers - 2 months ago
Issues with serving API requests - 5 months ago
Shortcut Outage - 6 months ago
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