Outage in Shortcut
Application not loading for some EU customers
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Shortcut Web App
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/31/2025 03:25PM
This incident has been resolved.
MONITORING
3 months ago - at 07/31/2025 01:41PM
We've identified specific Fastly nodes (Fastly's "hel" region for Helsinki, Finland) that appear to have used an erroneous configuration. We've forced purges of Fastly caches to restore Shortcut service. We've contacted Fastly to determine root cause and debug the issue further.
INVESTIGATING
3 months ago - at 07/31/2025 01:15PM
We are currently investigating this issue.
Latest Shortcut outages
Issues with search - 15 days ago
Async Processing Delays - 16 days ago
Webflow Partial Outage - about 2 months ago
Features unexpectedly considered disabled - 3 months ago
Application not loading for European customers - 4 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
