Shortcut experienced a major service disruption affecting both the Web App and API, causing the service to be slow or unavailable for users. The incident lasted 1.3 hours, during which the team identified the root cause and implemented a fix. The service was fully restored after a monitoring period to ensure stability.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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