Outage in ClubReady

Brivo errors

Resolved Minor
June 06, 2023 - Started over 2 years ago - Lasted about 22 hours

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Outage Details

We've received reports of customers receiving Brivo errors. Engineers are investigating. We will provide our next update no later than 5:34 PM CT.
Components affected
ClubReady API and Integrations
Latest Updates ( sorted recent to last )
over 2 years ago - at 06/06/2023 09:35PM

We've received reports of customers receiving Brivo errors. Engineers are investigating. We will provide our next update no later than 5:34 PM CT.

over 2 years ago - at 06/06/2023 10:37PM

Engineers are still investigating. Currently, Brivo clubs cannot add cards, add users to Brivo, add user to groups, remove users from groups, or remove cards. We will provide our next update no later than 6:35 PM CT.

over 2 years ago - at 06/06/2023 11:32PM

Engineers are continuing to investigate this issue.

over 2 years ago - at 06/07/2023 12:48AM

Engineers are continuing to investigate this issue.

over 2 years ago - at 06/07/2023 02:38AM

Engineers have identified the source of this issue and are currently working towards a resolution. Will provide more information as soon as it's available.

over 2 years ago - at 06/07/2023 01:26PM

A fix has been identified for this issue. We will provide further updates as they are available.

over 2 years ago - at 06/07/2023 02:39PM

A fix has been implemented to resolve this issue. Engineers will continue to monitor.

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LiveChat service availability impact - 4 months ago
ClubReady service update - 5 months ago

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