Outage in CM.com

Mobile Service Cloud - Outbound E-mail disturbance

Resolved Major
November 28, 2024 - Started 28 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing an issue with our outbound email traffic. No outbound emails are processed at the time. We are investigating the situation and working towards a solution.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 11/28/2024 04:54PM

This incident has been resolved.

MONITORING 28 days ago - at 11/28/2024 04:35PM

New outbound e-mails are being processed successfully. All historical outbound e-mails are being processed retroactively.

INVESTIGATING 28 days ago - at 11/28/2024 04:04PM

We're experiencing an issue with our outbound email traffic. No outbound emails are processed at the time.
We are investigating the situation and working towards a solution.

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