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Outage in CM.com

Agent Inbox - Behavioural issues

Resolved Minor
May 06, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

we are currently investigating an issue leading to different behaviours such as the app not loading, loading slowly or customer profiles that will not load.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/06/2025 08:44AM

This incident has been resolved.

MONITORING 12 months ago - at 05/06/2025 07:38AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 05/06/2025 07:35AM

A fix has been implemented and we are monitoring the results

INVESTIGATING 12 months ago - at 05/06/2025 07:05AM

we are currently investigating an issue leading to different behaviours such as the app not loading, loading slowly or customer profiles that will not load.

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