Outage in CM.com
Mobile Service Cloud - Instable performance of Agent Inbox
Resolved Minor
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Outage Details
The issue is being actively investigated.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/07/2025 12:58PM
A fix is implemented and performance is stable.
MONITORING
about 1 month ago - at 05/07/2025 11:18AM
The performance is stable and we are actively monitoring the application while working on a structural fix.
IDENTIFIED
about 1 month ago - at 05/07/2025 09:47AM
We possibly identified the root cause and are currently preparing a hotfix. The next update will be around 12:30.
INVESTIGATING
about 1 month ago - at 05/07/2025 09:01AM
The issue is being actively investigated.
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