Outage in CM.com

MSC - Native Voice - Issues with inbound and outbound calls

Resolved Minor
May 21, 2025 - Started about 14 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue where customers are not able to receive inbound calls or place outbound calls.
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 05/21/2025 03:32PM

This incident has been resolved.

MONITORING about 14 hours ago - at 05/21/2025 01:26PM

The issue has been resolved, and we are continuing to monitor the situation closely. Should the issue persist, please refresh the application and try again.

IDENTIFIED about 14 hours ago - at 05/21/2025 01:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 14 hours ago - at 05/21/2025 01:00PM

We are investigating an issue where customers are not able to receive inbound calls or place outbound calls.

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