Outage in CM.com

Service interruption due to major Google outage

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Need to monitor CM.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CM.com, and never miss an outage again.
Start Free Trial

Outage Details

Several of our products are affected by the ongoing major Google outage.
Components affected
CM.com Customer Data Platform / CDP CM.com Mobile Order CM.com Scripted Chatbot CM.com Seated Ticketing Dashboard CM.com Customer Data Platform / CDP
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 07:32PM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 07:25PM

Service interruption resolved, all previously affected products are operational again and queued traffic is processing.

MONITORING 1 day ago - at 06/12/2025 07:15PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 06/12/2025 07:07PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 06/12/2025 07:02PM

We are observing healthy metrics again, we are monitoring results. Additional information on the impact will be provided soon.

IDENTIFIED 1 day ago - at 06/12/2025 06:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 06/12/2025 06:45PM

Several of our products are affected by the ongoing major Google outage.

Latest CM.com outages

Global Ticket - webshops - 1 day ago
Operator Service Interruption - NL - Odido - 20416 - 4 days ago
Elevated error rates for Conversational AI Cloud - 13 days ago
Mobile Service Cloud - Messages to scripted chatbot being Deadlettered - 17 days ago
South African SMS Delivery - Status report Issues - 18 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook