Outage in CM.com
Mobile Service Cloud - Scripted Chatbot - Degraded Performance
Resolved Minor
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Outage Details
We are currently investigating degraded performance for the Scripted Chatbot
Components affected
CM.com Scripted ChatbotLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/20/2025 06:09PM
This incident has been resolved.
MONITORING
3 days ago - at 06/20/2025 05:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 06/20/2025 05:30PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/20/2025 03:58PM
We are currently investigating degraded performance for the Scripted Chatbot
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