Outage in CM.com

Message Log - Export functionality is not working correctly

Resolved Minor
June 30, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating a possible issue with message log exports not working correctly.
Components affected
CM.com Messaging Log
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 06/30/2025 02:08PM

This incident has been resolved.

MONITORING about 24 hours ago - at 06/30/2025 11:38AM

We are continuing to monitor for any further issues.

MONITORING about 24 hours ago - at 06/30/2025 11:38AM

Export functionality has been operational again since 09:20, and customers are now able to export without issues.

INVESTIGATING 1 day ago - at 06/30/2025 05:20AM

We are currently investigating a possible issue with message log exports not working correctly.

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