Outage in CM.com
Voice - Packet loss on outbound calls
Resolved MinorIncident Report
We are currently seeing an increased level of packet loss on our outbound trunks affecting quality of the calls. We are investigating.
Components affected
CM.com Inbound Gateway Breda (NL)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/15/2025 12:07PM
We were unable to find any issues on our own network. Our investigation points towards a localized issue on AMS-IX but are unable to investigate this further.
IDENTIFIED
10 months ago - at 07/15/2025 10:17AM
Packet loss has reduced again and the situation is stable. We continue to investigate the cause.
INVESTIGATING
10 months ago - at 07/15/2025 09:55AM
We are currently seeing an increased level of packet loss on our outbound trunks affecting quality of the calls. We are investigating.
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