Outage in CM.com
CAIC CMS - T-dialogs are missing
Resolved MinorIncident Report
T-dialogs are currently unavailable in the Conversational AI Cloud CMS, and we're actively investigating the issue. Editing T-dialogs is currently not possible. As a workaround you can use the following URL to access your transactional dialogs: https://cms.digitalcx.com/CustomerKEY/ProjectName/nl/dialogs/transactional/
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/07/2025 05:09PM
This incident has been resolved.
MONITORING
9 months ago - at 08/07/2025 04:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 08/07/2025 03:02PM
T-dialogs are currently unavailable in the Conversational AI Cloud CMS, and we're actively investigating the issue. Editing T-dialogs is currently not possible. As a workaround you can use the following URL to access your transactional dialogs: https://cms.digitalcx.com/CustomerKEY/ProjectName/nl/dialogs/transactional/
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