Outage in CM.com
NL - Odido (20416) No incoming messages
Resolved MinorIncident Report
We are currently experiencing an issue where operator Odido in the Netherlands is no longer accepting MT or sending MO messages to our platform. We are rerouting MT. MO's are not being received. We are in contact with the operator to investigate.
Components affected
CM.com Mobile network operators: NetherlandsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/30/2025 02:43PM
Odido has provided a provisional RCA explaining that connectivity was lost due to an unavailable DHCP endpoint on the management network of a 3rd party provider. This caused the 3rd party provider to lose all connectivity.
This was fixed around 12:41 29-09-2025.
MONITORING
7 months ago - at 09/29/2025 11:20AM
We are again receiving incoming messages from Odido. We continue to monitoring the situation.
INVESTIGATING
7 months ago - at 09/29/2025 10:33AM
Odido and its partners continue to work on the networking issues causing the disruption. Unfortunately there is no workaround and MO traffic from Odido numbers is currently not possible.
INVESTIGATING
7 months ago - at 09/28/2025 03:38PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 09/28/2025 10:05AM
We are currently experiencing an issue where operator Odido in the Netherlands is no longer accepting MT or sending MO messages to our platform. We are rerouting MT. MO's are not being received. We are in contact with the operator to investigate.
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