Outage in CM.com

NL - Odido (20416) No incoming messages

Minor
September 28, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently experiencing an issue where operator Odido in the Netherlands is no longer accepting MT or sending MO messages to our platform. We are rerouting MT. MO's are not being received. We are in contact with the operator to investigate.
Components affected
CM.com Mobile network operators: Netherlands
Latest Updates ( sorted recent to last )
MONITORING about 9 hours ago - at 09/29/2025 11:20AM

We are again receiving incoming messages from Odido. We continue to monitoring the situation.

INVESTIGATING about 9 hours ago - at 09/29/2025 10:33AM

Odido and its partners continue to work on the networking issues causing the disruption. Unfortunately there is no workaround and MO traffic from Odido numbers is currently not possible.

INVESTIGATING 1 day ago - at 09/28/2025 03:38PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 09/28/2025 10:05AM

We are currently experiencing an issue where operator Odido in the Netherlands is no longer accepting MT or sending MO messages to our platform. We are rerouting MT. MO's are not being received. We are in contact with the operator to investigate.

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