Outage in CM.com

MSC Agent Inbox - Degraded Performance

Resolved Minor
October 07, 2025 - Started 3 days ago - Lasted 29 minutes
Official incident page

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Outage Details

We are currently experiencing a queue build-up within the Agent Inbox WorkerEngine, which may result in delays in message delivery. Our technical team is actively investigating the issue and working to resolve it as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/07/2025 03:36PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 10/07/2025 03:08PM

We are currently experiencing a queue build-up within the Agent Inbox WorkerEngine, which may result in delays in message delivery.
Our technical team is actively investigating the issue and working to resolve it as quickly as possible.

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