Outage in CM.com

MSC Agent Inbox - Degraded Performance

Resolved Minor
October 07, 2025 - Started about 1 month ago - Lasted 29 minutes
Official incident page

Incident Report

We are currently experiencing a queue build-up within the Agent Inbox WorkerEngine, which may result in delays in message delivery. Our technical team is actively investigating the issue and working to resolve it as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/07/2025 03:36PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/07/2025 03:08PM

We are currently experiencing a queue build-up within the Agent Inbox WorkerEngine, which may result in delays in message delivery.
Our technical team is actively investigating the issue and working to resolve it as quickly as possible.

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