Outage in CM.com
Mobile Marketing Cloud - Address Book degraded performance
Resolved MinorIncident Report
We are currently experiencing degraded performance affecting the Address Book functionality in Mobile Marketing Cloud. Our team is actively investigating the issue.
Components affected
CM.com Address BookTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/23/2025 06:36PM
This incident has been resolved.
MONITORING
6 months ago - at 10/23/2025 05:32PM
All current errors should now be resolved. This issue only affects the Address Group and Contact views within the app—no other applications are impacted. We are still finalizing some tasks and plan to re-enable indexing later tonight.
INVESTIGATING
6 months ago - at 10/23/2025 03:22PM
We are currently experiencing degraded performance affecting the Address Book functionality in Mobile Marketing Cloud. Our team is actively investigating the issue.
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