Outage in CM.com

RCS Business Messaging - Status Reports Service Interruption

Resolved Major

November 30, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating a service interruption on our RCS platform. Our engineers are looking into this with the highest priority.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/30/2025 11:03AM

This incident has been resolved.

MONITORING about 2 months ago - at 11/30/2025 09:36AM

The status reports from Google are again being received without any delays.
Traffic is resuming as normal.

IDENTIFIED about 2 months ago - at 11/30/2025 08:48AM

We are currently experiencing delays in incoming status reports from Google regarding RCS in France and the UK.
Sending RCS messages is not interrupted.
We informed Google of this outage and are waiting for their reply.

INVESTIGATING about 2 months ago - at 11/30/2025 07:24AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/30/2025 07:18AM

We are currently investigating a service interruption on our RCS platform.
Our engineers are looking into this with the highest priority.

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