Outage in CM.com

Email Processing Service Interruption

Resolved Minor

January 14, 2026 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a service interruption on email processing.

Components affected

CM.com Email Campaigns

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/14/2026 09:45AM

This incident has been resolved.

MONITORING about 2 months ago - at 01/14/2026 08:27AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 01/14/2026 08:12AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 01/14/2026 07:04AM

A fix has been implemented and we are now processing the backlog. We expect to be completely done with this around 8.30 CET.

INVESTIGATING about 2 months ago - at 01/14/2026 06:09AM

We are investigating a service interruption on email processing.

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