Outage in CM.com

HALO Experiencing issues

Resolved Major

January 27, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We're experiencing issues with HALO's voice channel at the moment. Intermittent connection issues for audio streams. We're currently investigating this issue.

Need to monitor CM.com outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/27/2026 03:35PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 01/27/2026 02:09PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/27/2026 01:57PM

Our inference providers are currently experiencing issues. As a result of this agent processing across all channels is experiencing outages. We're looking to resolve the issue as soon as possible

INVESTIGATING 2 days ago - at 01/27/2026 01:34PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/27/2026 01:29PM

We are currently investigating this issue.

MONITORING 2 days ago - at 01/27/2026 01:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 01/27/2026 01:07PM

We're experiencing issues with HALO's voice channel at the moment. Intermittent connection issues for audio streams. We're currently investigating this issue.

Latest CM.com outages

Service Interuption - Auto Translations - about 4 hours ago

Ticketing - General Admission / Scan App experiencing an outage - 1 day ago

RCS - Spain - Service Interruption - 1 day ago

Mobile Service Cloud - Delays In/Outbound traffic - 2 days ago

HALO Inference experiencing issues - 2 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook