Outage in CM.com
Service Interuption - Auto Translations
Resolved MinorIncident Report
We’ve identified a bug affecting customers who use the auto translations feature.
Outgoing messages are currently not being translated into the customer’s language as expected.
Our team is investigating the issue and working on a fix. An ETA will be shared as soon as it becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 01/29/2026 02:19PM
The incident is resolved. Please be advised that a refresh of the app is necessary for the fix to take effect.
INVESTIGATING
about 4 hours ago - at 01/29/2026 12:46PM
We’ve identified a bug affecting customers who use the auto translations feature.
Outgoing messages are currently not being translated into the customer’s language as expected.
Our team is investigating the issue and working on a fix. An ETA will be shared as soon as it becomes available.
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