Outage in CM.com
Mobile Service Cloud - Service Interruption
Resolved MinorIncident Report
Summary AI Generated
CM.com experienced a service interruption in their Mobile Service Cloud that caused delayed handovers and processing of tasks. The incident lasted 2.3 hours and affected mobile service operations. The issue was resolved after implementing a fix and monitoring the results.
We are investigating delayed handovers and processing of tasks within the Mobile Service Cloud
Trusted by 1000+ teams
Need to monitor CM.com outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/11/2026 10:54AM
This incident has been resolved.
MONITORING
1 day ago - at 04/11/2026 09:07AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/11/2026 08:40AM
We are investigating delayed handovers and processing of tasks within the Mobile Service Cloud
Latest CM.com outages
Scripted Chatbot scripts are experiencing issues - 4 days ago
Email gateway API experiencing delivery issues - 4 days ago
Delivery delays towards FR - Orange (20801) - 11 days ago
MSC - Mobile Service Cloud - Service Interruption - 12 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
